You may think that nothing is easy these days. Right?
But to be honest, it is easy to go online to a big box store website with your credit card and click to order your toner. We won’t deny that and never have… BUT what will you get for your money? Why are we even having this conversation?
I’ll tell you why…
We know our way is just as easy AND without a doubt, it’s the Better Way and we’ll tell you WHY below.
But first, let’s take a look at the way things are now…
- Who are you supporting by buying from a big box store?
- Where is that payment going?
- Where is your toner coming from?
- When will it arrive?
- Do you know how to install it and do you even want to bother with that?
- Do they care how much you spend with them?
- What if the cartridge is defective?
- What’s the return and exchange process?
- How long will it take?
- Isn’t your toner supply closet full of toner you don’t even need?
Let’s face it, we’re all busy. We have our jobs to do, deadlines to meet, clients to take care of and the boss…don’t forget the boss. The boss needs that report you promised for tomorrow’s meeting… you press “print” and up pops this message…
You have to print ten copies of that report for a meeting… or you have to print lab reports for a physician who needs them in order to treat a patient.
What to do?
- What’s your process?
- Do you go to the office manager?
- Do you call the IT department?
- Do you race to the local office supply store and hope they have the right toner?
- Do you go online to Amazon and order that toner in hopes you’ll have it in a few days?
- Do you even have a few days?
Is there even a process in place?
Here’s where I tell you about that BETTER WAY I mentioned above…
Or do you simply pick up the phone, call Laser Line and have that toner delivered and installed within four hours? Yes, for monochrome printers, we can more often have that toner delivered and INSTALLED, and your machine cleaned and checked for proper functionality in less than four hours.
“Who does that?” You may ask.
WE DO… and we won’t even charge you extra for it.
You don’t have to do anything but load paper in the machine and press PRINT.
But there’s a Big Bonus here we haven’t even mentioned yet.
I’ll save that for now.
At the end of this, check out the cute little video we made to demonstrate just how simple and easy it is to pick up your phone and dial 410-636-1700.
As a matter of fact, you don’t even have to call us! We also have an easy request form on our web site where you can order toner or service. For networked printers, we can set up monitoring where your printer will let us know remotely when it needs something… now that’s service!
That’s the Laser Line Way… A Better Way
We love showing our clients how easy it is to improve workflow, and avoid frustration, and here’s the added bonus I mentioned above… there’s no contract.
Yep, I said it. NO CONTRACT.
We are so convinced you’ll love our PageSmart program that we won’t ask you to sign a contract.
Just call US when you need supplies… that’s all we ask. If you decide you don’t like having toner when you NEED it, reports on your toner use and a simple and easy billing process…. oh and the fact that you never have to worry about running out of toner again… or that you NOW have a process in place to manage your printers… just stop calling us.
However, we’re confident enough to know our service is the best and you won’t stop calling us. I mean, why would you give all this up?
You’ll feel better knowing you’re dealing with a local company that employs local people and that we stand behind our products and services. You’ll know where your money is going. You’ll know you’ll speak with a human being when you call us. You’ll get a company that’s been standing behind its services for over 30 years… The Laser Line Way.
Here’s that little video I promised you. We see this scenario play out all the time… Thankfully Jane knows her stuff! https://youtu.be/ZUkSyEVSpGI