Since 1989, Laser Line has provided the right Document Output solution for small businesses to Fortune 100 companies. From printers and supplies to service and support, businesses trust Laser Line for product expertise and customer service.
Laser Line uses a proven system to better manage printer fleets and related costs for our customers. By evaluating best practices, your current environment, the latest in print technologies, and your back-office operations, we can offer you a firm mix of services that reduces your support costs, supply costs and even extend the life of your printers. This ensures our trained and certified team members recommend appropriate solutions for enhanced workforce productivity, always guaranteeing the highest standard of customer service.
How much is your time worth? When a server goes down or your system is under a cyber attack, your time can be priceless. However, you’re still getting bogged down with calls for printer repairs.
Not anymore.
Check out our awesome introduction video starring our favorite IT Manager, Smarty McPage!
By engaging Laser Line and allowing our experienced and knowledgeable technicians to take those printer service calls off your plate, not only will you free up time for more important IT issues, you may even have time for lunch!
Using Laser Line for your printer repairs is like having your own printer technician on staff but not on your payroll.
But that’s not all by a long shot!
We deliver supplies, offer several print management programs and best of all we’re local!
Based in Jessup, Maryland, our fleet of technicians cover all of Baltimore, Washington, D.C., and Northern Virginia every single day. Most often, we’re able to assist you within hours, not days. When you call Laser Line for service or supplies, we do something amazing in this day and age; we answer the phone! Our staff is our family and we’ll never outsource our customer service to some automated response system. When you call us, you speak to US.
We also have several ways to reach us on our Service Request or Contact Us pages, so be sure to find the contact method that works best for you.
Our signature program is still the jewel in our business crown and our customers still find it hard to believe after all these years.
NO CONTRACT.
Yep, you read that right.
To get started with Laser Line, there’s nothing to sign. A handshake will do. Just give us fifteen minutes to show you how we can save you time, money, and headaches.
Take a look around while you’re here and see what else we have to offer. Better yet, call us today and we’ll be happy to tell you in person! 410-636-1700 or just fill out our contact form.
I just wanted to take a moment to let you know how pleased we are with your company and the printer service you provide. Both your sales representatives and your technicians display an extreme professionalism and are very attentive to our needs. The response time is exceptional! We hardly get off the phone from placing a call and your service technician is at our door ready to perform whatever service is required. Thank you for providing our company with exceptional printer management services.
I know of no better way to describe the level of satisfaction we have experienced with Laser Line over the past several years but to say, you make it easy for us to do business with you. There are many organizations in your space with which our company might do business. However, continuous outrageous service and ease of doing business continue to place Laser Line at the top of our preferred vendor list.
Please let your associates know that the work they do for our company does not go unnoticed.
Michael is a great representative of your company. He told me of the company history and it is very obvious that he is proud to work at Laser Line. He was patient, respectful and friendly. He asked questions about how I use my printers to allow him to offer advice and support in addition to simply repairing this particular problem. He was genuinely interested in how Laser Line could support me. I will continue to recommend Laser Line to associates. Your focus on customer service really sets you apart.
Bill was very kind. It was a simple solution but he did not make me feel silly!
I just wanted to formally thank you for the work you and your team performed over the past couple of days. From ordering these printers (125+) through delivery and installation, you and your team were very professional, efficient, and courteous. Outstanding service!!!!!
Our primary call center staff no longer have to serve as a warehouse managers and delivery agents for the dozens of models of printer toner needed to support over 200 printers on our two campuses, nor do we need to have our second tier support personnel spending countless hours diagnosing printer failures only to eventually have to send the device out to a vendor for repairs.The time savings alone made this a very profitable solution for us but the other benefits are numerous.
After being with my previous copier company for decades, Laser Line showed me what I was missing out on. Mark (Corsi) was very upfront with my options and gave me exactly what I asked for a great price. When the machine came it was set up on my network quickly and even personalized for our company and users. I can’t wait to continue to work with Laser Line for the life of my machine and whatever comes next.
We have approximately 35 color/Black printers in mostly a production environment where downtime and poor print quality is totally unacceptable. Since going with Laser Line, their monitoring, repair and consumable services have saved my company thousands' of dollars, reduction in downtime,and machines that are constantly maintained. They continually provide recommendations for lowering printer cost and when purchasing/leasing new equipment.