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Managed Print Services

Managed Print Services from Laser Line

Managed Print Services encompasses more than just supplies, more than just repairs and more than just  service.

Managed Print Services means that we partner with our clients to continually monitor and recommend ways to improve workflow and control costs. It means a more proactive approach to addressing print and document handling problems, before they can have a major impact on your business.

Knowing what your initial investment in your print environment will cost you in the long run, is our core business.

Our solutions bring you total peace of mind.

However, with that peace of mind comes real savings that impact the business bottom line too. Managed Print Services is Laser Line partnering with you, to assist with your organization’s entire print fleet.

From document output to service, as well as the burden of supplies acquisition, we’ve got you covered. Now you can concentrate on what you do best – your business.

Our managed print programs are designed to help organizations reduce the total cost of producing their business documents. Our twenty+ years and thousands of satisfied clients make Laser Line the experts in the field.

We’re even the guys that many other IT service firms partner with, to support their own organizations and their clients.

Even the newest hardware is only as good as the service behind it.

Regardless of where you purchased your printers and copiers, from one unit to hundreds, we will support them.

Ask us about our uniquely designed programs. We can provide real time monitoring of all your network devices, from the back room servers to the printers. Coupled with automatic service calls for any disruption, this allows you to focus on what’s important; your business.

Just looking for coverage for your imaging needs?

Supplies and Service

 

No problem. Beyond our certified warranty repair, we offer a wide range of solutions. From our all inclusive Platinum Plus Print Management Program to our simple pay-as-you-go HP 360 Program, we will work with you to find the service plan which will best fit your needs.

Did you know just by purchasing your printing supplies from us could mean free cleanings and service calls for you?

7 Questions:

  1. What is your current preventative maintenance program?
  2. What do you do when your printers need service?
  3. What is your current criteria for purchasing supplies and new printers?
  4. Do you back bill cost centers for printer expenses?
  5. How many print related invoices do you generate monthly?
  6. How do you handle copying and scanning equipment purchases and management?
  7. What is your current plan for color printing?

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Google Reviews

Have you had an excellent experience with our service team? If so, we’d love to hear about it! If you have a minute, could you help us out with a Google Review?

Testimonials
  • Dominic – IT Manager

    I know of no better way to describe the level of satisfaction we have experienced with Laser Line over the past several years but to say, you make it easy for us to do business with you. There are many organizations in your space with which our company might do business. However, continuous outrageous service and ease of doing business continue to place Laser Line at the top of our preferred vendor list.

    Please let your associates know that the work they do for our company does not go unnoticed.

  • Ray – IT Manager

    Our primary call center staff no longer have to serve as a warehouse managers and delivery agents for the dozens of models of printer toner needed to support over 200 printers on our two campuses, nor do we need to have our second tier support personnel spending countless hours diagnosing printer failures only to eventually have to send the device out to a vendor for repairs.The time savings alone made this a very profitable solution for us but the other benefits are numerous.

  • Debbie – IT Manager

    I just wanted to take a moment to let you know how pleased we are with your company and the printer service you provide. Both your sales representatives and your technicians display an extreme professionalism and are very attentive to our needs.  The response time is exceptional!   We hardly get off the phone from placing a call and your service technician is at our door ready to perform whatever service is required. Thank you for providing our company with exceptional printer management services.

  • Kanda – Department Manager

    Maggie, our receptionist, also loves working with your customer service department. She said everyone is very courteous, reliable and the response time is incredible. Keep up the great work and we look forward to working with James and Laser Line for our printing needs in the future.

  • Donna S.

    7-10-18: Wonderful customer service...  I called and then stopped by their office with a Canon laser printer that needed an error code reset (P07) per 1-800 Canon.... serviceman explained all my options at no charge...  I decided to go ahead and spend the $40.00 diagnostic charge just in case it fixed the problem well enough to go back home and plug in the printer and kick the can down the road on replacing it.   In the end it worked!  Worth every penny of the $40 for the expertise, understanding all my options and making the best decision for my situation without wandering around the internet for several hours wondering if what I was reading applied or not.  Thank you Laser Line!

  • Maurice – Engineering CAD Manager

    After placing a service call, it was indicated that I would receive the toner the subsequent day. The plant manager and myself were discussing the terms of the project when a representative of your company appeared. He was very professional in his demeanor. He displayed thorough knowledge of the task at hand. Not only did he replace the cartridge but provided maintenance to the laser jet, all the while not having to interfere with the meeting I was engaged in.

    I was so impressed with this young man's professional integrity that I asked him to sit down while I called you to thank you for a job well done. You know from a few instances that I had with your company that if the quality provided by your company I feel is lacking I will echo that sentiment.Its service like this that I enjoy acknowledging and give accolades where there is just cause, and why I look forward in doing business with your company for the years ahead.

  • Tom – IT Specialist

    We have approximately 35 color/Black printers in mostly a production environment where downtime and poor print quality is totally unacceptable.  Since going with Laser Line, their monitoring, repair and consumable services have saved my company thousands' of dollars, reduction in downtime,and machines that are constantly maintained. They continually provide recommendations for lowering printer cost and when purchasing/leasing new equipment.

  • Stephanie – Payroll Administrator

    After being with my previous copier company for decades, Laser Line showed me what I was missing out on.  Mark (Corsi) was very upfront with my options and gave me exactly what I asked for a great price.  When the machine came it was set up on my network quickly and even personalized for our company and users.  I can’t wait to continue to work with Laser Line for the life of my machine and whatever comes next.