Cyber threats are on the rise. Increasingly sophisticated and persistent hackers are infiltrating corporate networks, injecting malware, and compromising sensitive data. Security breaches tarnish brand reputation, result in lost revenue, and cause long-term financial damage. The herculean task of staying one step ahead of the bad guys translates into overburdened IT departments constantly striving to protect intellectual property, confidential information, customer data and employee identities across a dynamic digital landscape.
HP infuses security into printers. As an HP Silver Partner, Laser Line helps you maximize security across your print environment with automated monitoring, data encryption, malware protection, and extensive usage and cost reporting, providing you with end-to-end visibility across your print fleet infrastructure so you can maintain a safe and secure computing environment. Rely on the world’s most secure printers.1 Let us handle your print management while you focus on your core business. We’ll keep you worry-free. We’ll handle the machines and keep it simple; you just put paper in and take paper out.
Rely on the industry-leading security technologies embedded into HP printers like HP PageWide to protect print activities initiated from office desktops, mobile devices and cloud environments.
Start proactively protecting your print environment today with HP Secure Printing. Contact Laser Line to learn more about how you can safeguard devices, data, and documents across your entire print fleet. Call us at 410-636-1700 or email [email protected].
Our primary call center staff no longer have to serve as a warehouse managers and delivery agents for the dozens of models of printer toner needed to support over 200 printers on our two campuses, nor do we need to have our second tier support personnel spending countless hours diagnosing printer failures only to eventually have to send the device out to a vendor for repairs.The time savings alone made this a very profitable solution for us but the other benefits are numerous.
After placing a service call, it was indicated that I would receive the toner the subsequent day. The plant manager and myself were discussing the terms of the project when a representative of your company appeared. He was very professional in his demeanor. He displayed thorough knowledge of the task at hand. Not only did he replace the cartridge but provided maintenance to the laser jet, all the while not having to interfere with the meeting I was engaged in.
I was so impressed with this young man's professional integrity that I asked him to sit down while I called you to thank you for a job well done. You know from a few instances that I had with your company that if the quality provided by your company I feel is lacking I will echo that sentiment.Its service like this that I enjoy acknowledging and give accolades where there is just cause, and why I look forward in doing business with your company for the years ahead.
After being with my previous copier company for decades, Laser Line showed me what I was missing out on. Mark (Corsi) was very upfront with my options and gave me exactly what I asked for a great price. When the machine came it was set up on my network quickly and even personalized for our company and users. I can’t wait to continue to work with Laser Line for the life of my machine and whatever comes next.
Bill was very kind. It was a simple solution but he did not make me feel silly!
I know of no better way to describe the level of satisfaction we have experienced with Laser Line over the past several years but to say, you make it easy for us to do business with you. There are many organizations in your space with which our company might do business. However, continuous outrageous service and ease of doing business continue to place Laser Line at the top of our preferred vendor list.
Please let your associates know that the work they do for our company does not go unnoticed.
Michael is a great representative of your company. He told me of the company history and it is very obvious that he is proud to work at Laser Line. He was patient, respectful and friendly. He asked questions about how I use my printers to allow him to offer advice and support in addition to simply repairing this particular problem. He was genuinely interested in how Laser Line could support me. I will continue to recommend Laser Line to associates. Your focus on customer service really sets you apart.
I just wanted to take a moment to let you know how pleased we are with your company and the printer service you provide. Both your sales representatives and your technicians display an extreme professionalism and are very attentive to our needs. The response time is exceptional! We hardly get off the phone from placing a call and your service technician is at our door ready to perform whatever service is required. Thank you for providing our company with exceptional printer management services.
Maggie, our receptionist, also loves working with your customer service department. She said everyone is very courteous, reliable and the response time is incredible. Keep up the great work and we look forward to working with James and Laser Line for our printing needs in the future.