Our team has an average of over 25 years of experience in the printer and copier service industry.
We have dedicated teams that provide printer selection services, evaluations of your fleet, product knowledge, and the latest in HP Authorized service support.
We also offer Authorized Service for Xerox, Sharp, Canon, and Brother.
Our team of technicians receive the latest training and certifications on new technologies and are experts at the old ones too.
Our sales and design team understands business. They focus on the right solution, not just the cheapest initial cost or selling price. It’s the total result and the total cost of ownership that matters.
Based in Jessup, Maryland, Laser Line stays informed on the latest products as a result of strategic alliances with industry leaders.
Combined with their experience and dedication, Laser Line is able to offer customers an extensive number of products, services, and networking solutions to expand, upgrade or consolidate their business technologies.
We are asking for the opportunity to show what we can do for you and your business with products from HP, Sharp, Canon, Xerox, and Brother.
We have supplies and service packages for your business that give more than you are getting now and save you money at the same time.
When you’re choosing new equipment and someone to manage and maintain it for you, always go with our team of experts at Laser Line. Locally owned and operated for over 25 years!
I know of no better way to describe the level of satisfaction we have experienced with Laser Line over the past several years but to say, you make it easy for us to do business with you. There are many organizations in your space with which our company might do business. However, continuous outrageous service and ease of doing business continue to place Laser Line at the top of our preferred vendor list.
Please let your associates know that the work they do for our company does not go unnoticed.
We have approximately 35 color/Black printers in mostly a production environment where downtime and poor print quality is totally unacceptable. Since going with Laser Line, their monitoring, repair and consumable services have saved my company thousands' of dollars, reduction in downtime,and machines that are constantly maintained. They continually provide recommendations for lowering printer cost and when purchasing/leasing new equipment.
Your staff is pleasant and professional and the response time to clear a jam, change a print cartridge or just fix an aging printer has been remarkable. I don't believe we have ever waited more than a few hours at most. I would have many disgruntled employees if I ever decided to even try a new vendor.
After being with my previous copier company for decades, Laser Line showed me what I was missing out on. Mark (Corsi) was very upfront with my options and gave me exactly what I asked for a great price. When the machine came it was set up on my network quickly and even personalized for our company and users. I can’t wait to continue to work with Laser Line for the life of my machine and whatever comes next.
I just wanted to formally thank you for the work you and your team performed over the past couple of days. From ordering these printers (125+) through delivery and installation, you and your team were very professional, efficient, and courteous. Outstanding service!!!!!
Our primary call center staff no longer have to serve as a warehouse managers and delivery agents for the dozens of models of printer toner needed to support over 200 printers on our two campuses, nor do we need to have our second tier support personnel spending countless hours diagnosing printer failures only to eventually have to send the device out to a vendor for repairs.The time savings alone made this a very profitable solution for us but the other benefits are numerous.
Michael is a great representative of your company. He told me of the company history and it is very obvious that he is proud to work at Laser Line. He was patient, respectful and friendly. He asked questions about how I use my printers to allow him to offer advice and support in addition to simply repairing this particular problem. He was genuinely interested in how Laser Line could support me. I will continue to recommend Laser Line to associates. Your focus on customer service really sets you apart.
Bill was very kind. It was a simple solution but he did not make me feel silly!