Our team has an average of over 25 years of experience in the printer and copier service industry.
We have dedicated teams that provide printer selection services, evaluations of your fleet, product knowledge, and the latest in HP Authorized service support.
We also offer Authorized Service for Xerox, Sharp, Canon, and Brother.
Our team of technicians receive the latest training and certifications on new technologies and are experts at the old ones too.
Our sales and design team understands business. They focus on the right solution, not just the cheapest initial cost or selling price. It’s the total result and the total cost of ownership that matters.
Based in Jessup, Maryland, Laser Line stays informed on the latest products as a result of strategic alliances with industry leaders.
Combined with their experience and dedication, Laser Line is able to offer customers an extensive number of products, services, and networking solutions to expand, upgrade or consolidate their business technologies.
We are asking for the opportunity to show what we can do for you and your business with products from HP, Sharp, Canon, Xerox, and Brother.
We have supplies and service packages for your business that give more than you are getting now and save you money at the same time.
When you’re choosing new equipment and someone to manage and maintain it for you, always go with our team of experts at Laser Line. Locally owned and operated for over 25 years!
7-10-18: Wonderful customer service... I called and then stopped by their office with a Canon laser printer that needed an error code reset (P07) per 1-800 Canon.... serviceman explained all my options at no charge... I decided to go ahead and spend the $40.00 diagnostic charge just in case it fixed the problem well enough to go back home and plug in the printer and kick the can down the road on replacing it. In the end it worked! Worth every penny of the $40 for the expertise, understanding all my options and making the best decision for my situation without wandering around the internet for several hours wondering if what I was reading applied or not. Thank you Laser Line!
Our primary call center staff no longer have to serve as a warehouse managers and delivery agents for the dozens of models of printer toner needed to support over 200 printers on our two campuses, nor do we need to have our second tier support personnel spending countless hours diagnosing printer failures only to eventually have to send the device out to a vendor for repairs.The time savings alone made this a very profitable solution for us but the other benefits are numerous.
I just wanted to formally thank you for the work you and your team performed over the past couple of days. From ordering these printers (125+) through delivery and installation, you and your team were very professional, efficient, and courteous. Outstanding service!!!!!
Bill was very kind. It was a simple solution but he did not make me feel silly!
We have approximately 35 color/Black printers in mostly a production environment where downtime and poor print quality is totally unacceptable. Since going with Laser Line, their monitoring, repair and consumable services have saved my company thousands' of dollars, reduction in downtime,and machines that are constantly maintained. They continually provide recommendations for lowering printer cost and when purchasing/leasing new equipment.
Maggie, our receptionist, also loves working with your customer service department. She said everyone is very courteous, reliable and the response time is incredible. Keep up the great work and we look forward to working with James and Laser Line for our printing needs in the future.
I know of no better way to describe the level of satisfaction we have experienced with Laser Line over the past several years but to say, you make it easy for us to do business with you. There are many organizations in your space with which our company might do business. However, continuous outrageous service and ease of doing business continue to place Laser Line at the top of our preferred vendor list.
Please let your associates know that the work they do for our company does not go unnoticed.
After placing a service call, it was indicated that I would receive the toner the subsequent day. The plant manager and myself were discussing the terms of the project when a representative of your company appeared. He was very professional in his demeanor. He displayed thorough knowledge of the task at hand. Not only did he replace the cartridge but provided maintenance to the laser jet, all the while not having to interfere with the meeting I was engaged in.
I was so impressed with this young man's professional integrity that I asked him to sit down while I called you to thank you for a job well done. You know from a few instances that I had with your company that if the quality provided by your company I feel is lacking I will echo that sentiment.Its service like this that I enjoy acknowledging and give accolades where there is just cause, and why I look forward in doing business with your company for the years ahead.