Do they come with a trained technician to clean your machine and install your toner?
When you need copier and printer supplies, and you’re still ordering them from Amazon or a big box office supply store, here’s what you receive: A BOX OF TONER.
When you order printer supplies from Laser Line for about the same price, you’ll also receive a trained technician who will clean your machine, install your supplies and test your equipment to ensure it’s in clean, working order. You never have to worry about getting your hands dirty. Also, if the cartridge fails, it’s not on you to ship it back to where you bought it. We’ll take care of replacing it ourselves!
But it gets even better!
- Clients participating in one of Laser Line’s comprehensive service and supplies programs receive the highest priority service, including accelerated response time.
- Our programs are “bundled,” meaning repairs, service, and printer supplies are included as part of the package, saving you time and money!
- You’ll never have to worry about thousands of dollars in toner sitting in a closet again.
- All you have to do is put paper in the machine and take the paper out. We’ll handle the rest!
We strongly believe in and provide preventative maintenance services to increase equipment life, output quality, and reliability.
Our proactive service philosophy greatly reduces inconvenient, costly downtime and Total Cost of Ownership (TCO). Laser Line’s preventative maintenance procedures meet or exceed the manufacturer’s specifications for repair.
We simply cannot stress to our customers enough that, sure, maybe you can go online and order boxes cheaper, but…
- Do those boxes come with a technician who’ll be there in 4 hours or less to fix your machine?
- Do they come with regular maintenance and a guarantee that offers you peace of mind?
- Do they clean your printer and load your new toner at no additional charge?
- Do they relieve your IT department of time-consuming printer service calls?
Laser Line is not a “printer/copier supply store” or a commodity-driven company.
We are a service-driven, customer-oriented team of professionals.
Our team thrives on customer referrals and grows on feedback, be it good or bad. We consider it an honor when one of our customers takes a moment to let us know how we are doing, and we encourage you NOT to let any issues or concerns fall to the wayside.
By all means, let us know how we are doing. Your feedback is what keeps us striving to provide you with even better service. We welcome the opportunity to right any wrong whenever possible. Our goal is always to exceed your expectations.
Remember…Laser Line is Your Authorized Dealer for Sales and Service of:
- Sharp – Aquos Boards, Copiers & MFPs
- HP – Printers & MFPs
- Xerox – Color Printers & MFPs
- Brother – Fax Machines, Printers, and MFPs
- Kobra – Shredders
- Zebra – Printers, Labels, Tablets, etc.
- Canon – Scanners and Desktop Copiers
The Three R’s of Our Success
Right Size Your Fleet: Eliminate underutilized machines.
Reallocate Your Resources: Redeploy machines where it makes sense.
Refresh Your Technology: We’ll show you what we have. YOU decide what you want.
When you’re ready to let go of the burden of taking care of your business printers, give us a call.
We DO make office “House Calls!” 410-636-1700