Every cartridge, printer, part and packaging material used to support your print output fleet is automatically put into our recycle programs. As a customer of Laser Line, you automatically receive our recycling services at no charge to you.
We recycle a staggering 12 tons of printer cartridges per year, resulting in a reduction of over 10,000 cubic feet of landfill waste.
And it gets even better! When we count the volume and weight of the printers we recycle every year, it adds up to an amazing 20 tons of recycled printers and supplies, and a reduction in landfill waste that tops 30,000 cubic feet!
We also recycle spent drum cores, fuser roller cores and complete printer units. Once we pick up your old printer and break it down, the individual metal and plastic components are sent downstream to our recycling partners.
Keeping machines running and reusing toner cartridges has been the cornerstone of our business philosophy — before it was cool!
With all the talk about going “Green” and living responsibly on this planet, you would think it to be a new idea or at least the latest fad.
Many of us have been participating in sensible living for many years. Recycling has been a part of what we do at Laser Line from the time we started. When I saw my first Laser Printer at C & P Telephone back in the early 80’s, I thought it such a waste to throw away such an expensive piece of gear as an empty toner cartridge. From that point on I kept my eyes open for a way to do things differently.
Since 1989 our customers have saved nearly 250,000 toner cartridges from an early landfill death and been responsible for saving oil, (the major portion of a cartridge is plastic) aluminum, cardboard and other resources from being disposed of before their useful life is up. The waste we as busy Americans generate is staggering. But when caring people decide there is a better way, we make a huge impact. To our customers who use our full circle programs to support their printer fleets we say a “Big Thank you.” Not only for your business but also for generations of people who are environmentally impacted by the decisions you make today.
We talk about “full circle” in the sense that it’s nice to throw things into recycling containers but unless we also buy and use those products when they are put to market, there is only waste involved and no recovery benefit.
As Maryland’s largest Print Management and HP Printer Service Provider we are able to team up with our customers to bring quality products to market that rival original equipment and provide savings and our Value Added Service. By repairing machines rather than throwing them in the dumpster for nothing more than a minor problem, we all benefit. By using Preventative Maintenance as a cornerstone of our management program we keep machines running longer and stronger than many people would ever have imagined.
We service on a regular basis machines that are over 15 years old, which have printed millions of pages in their lifetime.
If your concern is for the environment as well as economics, without compromising quality of print or machine functionality, let us show you our “Full Circle” programs that benefit you and the environment every day.
Our thanks for your business and the difference you make in your corner of the planet.
Check out our newest partnership – PrintReleaf!
Your staff is pleasant and professional and the response time to clear a jam, change a print cartridge or just fix an aging printer has been remarkable. I don't believe we have ever waited more than a few hours at most. I would have many disgruntled employees if I ever decided to even try a new vendor.
After being with my previous copier company for decades, Laser Line showed me what I was missing out on. Mark (Corsi) was very upfront with my options and gave me exactly what I asked for a great price. When the machine came it was set up on my network quickly and even personalized for our company and users. I can’t wait to continue to work with Laser Line for the life of my machine and whatever comes next.
Michael is a great representative of your company. He told me of the company history and it is very obvious that he is proud to work at Laser Line. He was patient, respectful and friendly. He asked questions about how I use my printers to allow him to offer advice and support in addition to simply repairing this particular problem. He was genuinely interested in how Laser Line could support me. I will continue to recommend Laser Line to associates. Your focus on customer service really sets you apart.
7-10-18: Wonderful customer service... I called and then stopped by their office with a Canon laser printer that needed an error code reset (P07) per 1-800 Canon.... serviceman explained all my options at no charge... I decided to go ahead and spend the $40.00 diagnostic charge just in case it fixed the problem well enough to go back home and plug in the printer and kick the can down the road on replacing it. In the end it worked! Worth every penny of the $40 for the expertise, understanding all my options and making the best decision for my situation without wandering around the internet for several hours wondering if what I was reading applied or not. Thank you Laser Line!
After placing a service call, it was indicated that I would receive the toner the subsequent day. The plant manager and myself were discussing the terms of the project when a representative of your company appeared. He was very professional in his demeanor. He displayed thorough knowledge of the task at hand. Not only did he replace the cartridge but provided maintenance to the laser jet, all the while not having to interfere with the meeting I was engaged in.
I was so impressed with this young man's professional integrity that I asked him to sit down while I called you to thank you for a job well done. You know from a few instances that I had with your company that if the quality provided by your company I feel is lacking I will echo that sentiment.Its service like this that I enjoy acknowledging and give accolades where there is just cause, and why I look forward in doing business with your company for the years ahead.
Bill was very kind. It was a simple solution but he did not make me feel silly!
I just wanted to formally thank you for the work you and your team performed over the past couple of days. From ordering these printers (125+) through delivery and installation, you and your team were very professional, efficient, and courteous. Outstanding service!!!!!
Our primary call center staff no longer have to serve as a warehouse managers and delivery agents for the dozens of models of printer toner needed to support over 200 printers on our two campuses, nor do we need to have our second tier support personnel spending countless hours diagnosing printer failures only to eventually have to send the device out to a vendor for repairs.The time savings alone made this a very profitable solution for us but the other benefits are numerous.