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Service & Maintenance

Most of our customers describe our service & maintenance as having their own technician on staff but not on their payroll.DSC_0519

Supplies needed? We’ve got you covered.Service? Got it. Maintenance Kits? Drums? Color toners? We’re there when you need us.

We guarantee 4 hour response time. Our technical support teams work together with our logistics team to provide our technicians with every item needed to support your fleet. The inventory management, supply line management and product research is all used to support you our customer.

All service & maintenance is performed on-site, unless otherwise requested. Our well stocked warehouse and mobile inventories allow our technicians to complete most repairs during the initial visit. Machines requiring additional service for more complex issues will be picked up, repaired and returned to the customer’s location upon completion of the service.

DSC_0508Clients participating in one of Laser Line’s comprehensive service and supplies programs receive the highest priority service, including accelerated response time. Our programs are “bundled” meaning repair, service and supplies are included as part of the package, saving you time and money!

We strongly believe in and provide preventative maintenance services to increase equipment life, output quality and reliability. Our proactive service philosophy greatly reduces inconvenient, costly downtime and Total Cost of Ownership (TCO). Laser Line’s preventative maintenance procedures meet or exceed manufacturer’s specifications for repair.

Whether you need service for one printer, copier or multifunction device or you want to blanket your entire fleet with one of our comprehensive agreements, we are always more than happy to speak with you.

Put the Paper in, Take the Paper Out. We’ll Do the Rest.

Contact us today to find out how Laser Line help you with ongoing service and repair »