410-636-1700

Home » About Us

About Us

Laser Line Team of printer expertsSince 1989, Laser Line has provided clients in the Baltimore-DC region with the right solution of copier, printer and networking products, service and support, to maintain a safe and secure computing environment.

Laser Line President, Will McFarland, founded the company after noticing a demand for a service provider who not only sold printer-copier products but also remained a resource for the company, from equipment installation to support.

Laser Line works with clients to establish a relationship by understanding their business requirements.  These partnerships allow us to recommend and appropriate unique service programs for enhanced workforce productivity.

Our cost-effective technology solutions will help you achieve your company goals effectively and efficiently.

We eliminate the need for excess supplies and obsolete consumables in an unmanaged storage area, with our controlled inventory assistance. Controlling inventory results in cost savings.

  • Our premier remote monitoring system assures optimum IT productivity results and support, resulting in outstanding user satisfaction.
  • Our proactive preventative maintenance guarantees your business a routine cleaning and care inspection with each service call, helping to avert future problems.
  • Our unique service programs allow us to supply on the spot break/fix repair and replacement with minimal to no involvement on your part.
  • We aim to send the same technician for all of your print technology services. This assures familiarity with both your company and technology.
  • Our real data/reporting programs create awareness among decision makers about the output of their print technology. We can show you exactly what is being used and the costs.
  • At Laser Line, we pride ourselves on our next business day service. Some issues will be taken care of the same day whenever possible.

Our Philosophy:

Our philosophy is for our clients to feel as if they have their own printer technician on staff but not on their payroll. One of our mottoes is, “It’s simple. It’s print management. Just let go.” That means our service will keep you worry free. We’ll handle the machine. You just put paper in and take paper out.